Shipping Policy

Effective Date: [2024/10/15]

Thank you for shopping at joy-tye-6.live. We aim to provide efficient and reliable shipping to ensure you receive your orders promptly. Please read the following shipping policy carefully.

1. Shipping Destinations

We currently ship to the following locations:

[Specify Countries/Regions]
If your location is not listed, please contact us at Roman.891024x@gmail.com to check for shipping availability.

2. Processing Time

All orders are processed within 1-3 business days after the order is placed and payment is confirmed.
Orders are not shipped or delivered on weekends or holidays.
In the case of a high volume of orders, processing may be delayed by a few days. We will notify you via email if there are any significant delays.

3. Shipping Options and Delivery Estimates

We offer two shipping options:

Standard Shipping: Estimated delivery time is 15 business days. Shipping charges will be calculated and displayed at checkout.
VIP Shipping: For an additional fee of $15, VIP shipping is available with an estimated delivery time of 8 business days.

Delivery times may vary depending on the destination and unforeseen circumstances such as weather conditions, customs clearance, or other factors.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order by visiting [Insert Tracking Page URL] and entering the tracking number provided.

5. International Shipping

We offer international shipping to selected locations. Please note that international shipments may be subject to customs duties, taxes, or other charges not included in the shipping fees. These additional fees are the responsibility of the customer.
Delivery times for international shipments may vary due to customs processing.

6. Shipping Address

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for packages delivered to an incorrect address provided by the customer.
If you need to change your shipping address after placing an order, please contact us immediately at Roman.891024x@gmail.com.

7. Lost or Damaged Packages

We are not liable for lost or stolen packages if the tracking information indicates the package was delivered.
If your package is lost during transit or arrives damaged, please contact us at Roman.891024x@gmail.com within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: Roman.891024x@gmail.com
Address: 东方文华府C栋903室, 金贸街道, 龙华区, 海口市, 海南省, China